Privacy Policy

Welcome to “Unicorn Coaching” ("we," "our," or "us"). We are committed to protecting your privacy and ensuring compliance with global data protection laws, including the General Data Protection Regulation (GDPR) in the European Union and relevant privacy laws in the United States, such as the California Consumer Privacy Act (CCPA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details.

  • Billing and payment information (e.g., credit card details).

  • Information you provide during consultations or through our website, such as responses to questionnaires or feedback forms.

b. Automatically Collected Information

  • IP address, browser type, operating system, and browsing behavior.

  • Cookies and similar tracking technologies.

c. Sensitive Information

  • If applicable, details shared during coaching sessions that you voluntarily disclose.

2. How We Use Your Information

We use your information to:

  • Provide coaching services and respond to your inquiries.

  • Process payments and manage appointments.

  • Personalize your experience on our website.

  • Send updates, promotional materials, and service notifications (with your consent, where required).

  • Comply with legal obligations.

3. Legal Bases for Processing (EU GDPR Compliance)

If you are located in the EU, we process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific uses.

  • Contractual Necessity: To fulfil our contractual obligations to you.

  • Legal Obligations: To comply with applicable laws and regulations.

  • Legitimate Interests: For purposes such as improving our services and ensuring website security, provided such interests are not overridden by your privacy rights.

4. Your Privacy Rights

a. EU Residents (GDPR)

You have the right to:

  • Access, correct, or delete your personal data.

  • Restrict or object to data processing.

  • Data portability (receive your data in a structured format).

  • Withdraw consent at any time.

b. US Residents (CCPA and Other Laws)

You have the right to:

  • Know what personal information we collect and how it is used.

  • Request deletion of your personal data.

  • Opt-out of the sale of personal data (we do not sell data).

To exercise these rights, please contact us at contact@unicorn-coaching.com.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. How We Protect Your Information

We use industry-standard measures to protect your information, including:

  • Secure servers and encryption technologies.

  • Regular security audits and access controls.

7. Data Sharing and Transfers

We do not sell your personal data. However, we may share your information with:

  • Service providers (e.g., payment processors, email platforms) to deliver our services.

  • Legal authorities, if required by law.

For international transfers, we ensure compliance with GDPR through mechanisms such as standard contractual clauses.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings or our cookie consent banner.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

10. Children’s Privacy

Our services are not directed at individuals under 18 years old. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, contact us at: contact@unicorn-coaching.com

By using our services, you agree to this Privacy Policy. We encourage you to review it regularly to stay informed about how we protect your information.